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Course Descriptions |
| CAT 301 Project Management - 3.00 credits |
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| Project Management. This course offers instruction on design, appraisal, planning, and implementation of a project. It provides in-depth discussion and analysis of approaches to managing projects in both the public and private sectors. |
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| Back to course list |
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| CAT 302 Cust Service Theory & Practice - 3.00 credits |
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| Customer Service Theory and Practice. This course focuses on the theory of customer service and the practices that best in class companies apply to differentiate themselves from the competition. The course includes practical information and activities designed to teach students how to respond to customers, resolve problems, and provide quality customer service. |
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| Back to course list |
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| CAT 303 Client Relations Management - 3.00 credits |
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| Client Relations Management. This course introduces the skills that facilitate and enhance client relations management. Topics covered include building a trusting relationship, evaluating and managing expectations and needs, managing conflict, understanding the client's perspective, customer life cycle, consulting, serving public sector versus private sector clients, managing client relations managers, and ethical issues. |
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| Back to course list |
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| CMGT 262 Building Codes - 3.00 credits |
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| Familiarizes students with the content of the boca International Building Code (emphasizing the non-structural provisions), the purpose and intent of code requirements, and how to apply the code to structures and occupancies. Examines how the code is used as a tool in design and construction and prepares students for the advent of a single model building code planned for the nation. |
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| Back to course list |
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| CMGT 266 Building Systems I - 3.00 credits |
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| This course covers construction management and design concepts relating to heating, ventilation, and air conditioning systems and the integration of these systems into the building design and construction process. |
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| Back to course list |
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| CMGT 267 Building Systems II - 3.00 credits |
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| Continues CMGT 266. This course covers construction management concepts relating to electrical systems, wiring, lighting, signal and data systems, and transportation systems and the integration of these into the building design and construction process. |
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| Back to course list |
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| CMGT 468 Real Estate - 3.00 credits |
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| Overview of the development process including site selection, residential densities, market analysis and cash flow analysis. |
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| Back to course list |
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| CRTV 301 Foundations in Creativity - 3.00 credits |
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| This course provides a foundation in creativity including leading creativity theorists and their ideas, and introduction to creativity in many fields. Students will explore basic creative characteristics including originality, fluency, flexibility, elaboration, resistance to premature closure, and tolerance of ambiguity. Sets the foundation for acquiring tools and applying creativity. |
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| Back to course list |
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| DSMR 231 Retail Principles - 3.00 credits |
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| Examines retail philosophies within a marketing context, including understanding of how consumer behavior, present and future, determines retailers' marketing strategies; knowledge of product mix and product assortment; and understanding of operating retail ventures in the global marketplace. |
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| Back to course list |
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| PRMT 110 Intro to Property Management - 3.00 credits |
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| An introduction to the multidisciplinary world of property management. This course provides an overview of facilities, construction, marketing, leadership, human resource management, finance, law, sociology, and how to interact with a variety of key stakeholders, such as property owners, investors, tenants, and the government. |
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| Back to course list |
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| PRMT 210 Rental Prop & Fair Housing Law - 3.00 credits |
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| Rental Property Law including lease essentials, tenancies, implied warranty of habitability, security deposits, tort liability, leasehold improvements, default, eviction, landlord¿s and tenant¿s rights, duties and remedies. The course covers the basics of Fair Housing law, the Americans with Disabilities Act, and anti-discrimination law. Current issues and cases are featured. |
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| Back to course list |
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| PRMT 310 Property Financing & Valuation - 3.00 credits |
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| This course provides the financial tools to calculate and analyze the cash flows, tax implications and risks of various projects. Decision-making models, lease valuation, and sensitivity analysis are employed in real situations. Alternative financing choices, cost of funds, tax incentive options, capitalization rates, and current market conditions are considered. |
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| Back to course list |
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| PRMT 315 Property Risk Management - 3.00 credits |
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| This course focuses on strategies managers and owners employ to maximize protection of property and tenants and minimize exposure to liability and costs. The course includes emergency management, security, and insurance protection. Agency duties are explored including fair housing and environmental issues. The essentials of various insurance policies are presented. |
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| Back to course list |
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| PRMT 320 Sustainable Property Mgt - 3.00 credits |
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| An introduction to the study of sustainable housing where energy issues and environmental resource efficiences are considered in the planning, development, design, renovation, environmental prOtection, waste minimization, and overall management of a property. The impact of Green Property design on property management expecially facility management is featured. |
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| PRMT 325 Human Res Strategies - Prop Mgmt - 3.00 credits |
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| This course focuses on specialized strategies to successfully manage employees and subcontractors involved in property management companies and projects. A variety of areas are covered: recruiting top talent, retention, diversity policies, employee coaching, negotiations, conflict resolution, training and development, outsourcing, and housing law. |
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| Back to course list |
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| PRMT 330 Property Management Technology - 3.00 credits |
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| The focus of this course is the role that technology plays in the management and marketing of property. Important issues discussed include the latest software innovations, auto-pay systems, tenant website systems, software integration, communications strategy, security systems, television and data systems, and incorporating technology into a property's marketing plan. |
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| Back to course list |
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| PRST 211 Computer Applications for Professionals - 3.00 credits |
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| Through lecture-demonstrations, hands-on labs, independent study assignments, and case study analysis, students are challenged to use critical-thinking, data analysis and problem-solving techniques to develop cost-efficient and effective solutions to realistic professional problems using computer-based business application software. Students should possess a basic level of computer proficiency before taking this course. |
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| REAL 330 Facilities & Property Mngt - 3.00 credits |
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| This course will explore the role of a property manager in maintaining a real estate asset, earning a return on operations and tenant retention and satisfaction through property management. |
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| Back to course list |
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| PRMT 335 Mktg & Leasing Residential Prop - 3.00 credits |
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| This course covers the marketing of residential rental properties to acquire new tenants and retain existing ones. Market analysis is used as a foundation to create a marketing plan. Buyer motivation, customer service, and tenant retention strategies are discussed. Students demonstrate successful sales techniques by participating in a sales presentation. |
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| Back to course list |
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| PRMT 340 Managing & Marketing Retail Prop - 3.00 credits |
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| An introducation to managing and marketing retail property using shopping centers as the basis for discussion. Issues include leasing, tenant mix, tenant relations, advertising, and daily and long-term concerns. Mixed-use developments are featured and students review best practice examples and analyze and visit area shopping centers. |
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| Back to course list |
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| PRMT 345 Managing & Marketing Housing for an Aging Pop - 3.00 credits |
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| This course covers the management and marketing of housing for later life starting with a market analysis. Students discover challenges to be overcome and opportunities available in this unique segment of the housing market. The course covers successful management and marketing strategies involving active adult communities and senior living facilities. |
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| Back to course list |
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| PRMT 350 Affordable Housing Management - 3.00 credits |
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| An introduction to the challenges of managing affordable housing. Managing affordable housing requires the interaction of important players: legislators, government policymakers, citizen advocacy groups, and citizens/tenants. This course features presentations from industry leaders, visits to affordable developments, and completion of an analysis paper covering the development, marketing and management process. |
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| Back to course list |
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| PRMT 355 Student Housing Management - 3.00 credits |
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| This course focuses on the effective management of student housing. Successful student housing managers need to have specialized education in a variety of areas including federal laws, emergency management requirements, security and communications planning, marketing to the student population, town-gown relations and awareness of current cases and issues. |
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| Back to course list |
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| PRMT 356 Military Housing Management - 3.00 credits |
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| This course focuses on the effective management of military housing. The successful management of military housing requires specialized study in a variety of areas including federal laws, emergency management requirements, security and communications planning, military regulations, Department of Defense initiatives and regulations, and awareness of current cases and issues. |
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| Back to course list |
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| HSAD 323 Health Services and the Elderly - 3.00 credits |
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| This course covers a broad spectrum of health-care issues and concerns facing today's elderly, such as health-care coverage, living arrangements, acute and long-term-illness management, enhanced quality of life issues, and gender-specific health concerns. |
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| Back to course list |
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| NURS 370 Issues in Aging and Longevity - 4.00 credits |
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| Issues in Aging and Longevity. This course focuses on current issues in promoting longevity with healthy aging. Current biopsychosocial theories on aging are explored. The multidisciplinary needs of older adults, including relationship challenges, are addressed. |
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| Back to course list |
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| PRMT 335 Mktg & Leasing Residential Prop - 3.00 credits |
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| This course covers the marketing of residential rental properties to acquire new tenants and retain existing ones. Market analysis is used as a foundation to create a marketing plan. Buyer motivation, customer service, and tenant retention strategies are discussed. Students demonstrate successful sales techniques by participating in a sales presentation. |
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| Back to course list |
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| PRMT 345 Managing & Marketing Housing for an Aging Pop - 3.00 credits |
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| This course covers the management and marketing of housing for later life starting with a market analysis. Students discover challenges to be overcome and opportunities available in this unique segment of the housing market. The course covers successful management and marketing strategies involving active adult communities and senior living facilities. |
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| Back to course list |
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| SOC 125 Sociology of Aging - 3.00 credits |
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| Introduces the multidisciplinary scientific study of the causes and consequences of aging, its history, methods of research, major theoretical approaches, and empirical findings. |
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| Back to course list |
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| HSAD 323 Health Services and the Elderly - 3.00 credits |
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| This course covers a broad spectrum of health-care issues and concerns facing today's elderly, such as health-care coverage, living arrangements, acute and long-term-illness management, enhanced quality of life issues, and gender-specific health concerns. |
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| Back to course list |
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| PRMT 335 Mktg & Leasing Residential Prop - 3.00 credits |
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| This course covers the marketing of residential rental properties to acquire new tenants and retain existing ones. Market analysis is used as a foundation to create a marketing plan. Buyer motivation, customer service, and tenant retention strategies are discussed. Students demonstrate successful sales techniques by participating in a sales presentation. |
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| Back to course list |
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| PRMT 350 Affordable Housing Management - 3.00 credits |
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| An introduction to the challenges of managing affordable housing. Managing affordable housing requires the interaction of important players: legislators, government policymakers, citizen advocacy groups, and citizens/tenants. This course features presentations from industry leaders, visits to affordable developments, and completion of an analysis paper covering the development, marketing and management process. |
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| Back to course list |
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| SOC 210 Race and Ethnic Relations - 3.00 credits |
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| Examines practical ongoing or proposed reforms for local, national, and global problems. Assesses realistic techniques for countering prejudice, tension, discrimination, and backlash. |
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| Back to course list |
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| SOC 240 Urban Sociology - 3.00 credits |
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| The main trends of theoretical and practical analysis of the family: its history, life cycle, and various aspects and elements, including the use of real-life family interviews. Three credit hours. Prerequisite: SOC 100. Offered Fall semester in odd numbered years; offered Fall semester in even numbered years. |
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| Back to course list |
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| CMGT 263 Understanding Construction Drawings - 3.00 credits |
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| This course examines a variety of construction documents, including drawings, details, graphic standards, sections, and quantities for competitive bidding and execution of projects. Both residential and commercial construction documents will be examined. |
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| Back to course list |
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| PRMT 335 Mktg & Leasing Residential Prop - 3.00 credits |
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| This course covers the marketing of residential rental properties to acquire new tenants and retain existing ones. Market analysis is used as a foundation to create a marketing plan. Buyer motivation, customer service, and tenant retention strategies are discussed. Students demonstrate successful sales techniques by participating in a sales presentation. |
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| Back to course list |
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| PRMT 340 Managing & Marketing Retail Prop - 3.00 credits |
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| An introducation to managing and marketing retail property using shopping centers as the basis for discussion. Issues include leasing, tenant mix, tenant relations, advertising, and daily and long-term concerns. Mixed-use developments are featured and students review best practice examples and analyze and visit area shopping centers. |
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| Back to course list |
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| PRMT 360 Managing & Mkt Commercial Pro - 3.00 credits |
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| An introduction to managing and marketing commercial property using office buildings, warehouses, medical buildings, factories and industrial properties as the basis for discussion and analysis. Issues include maintenance, marketing, location analysis, lease provisions, risk management, leasehold improvements, and government and tax incentive programs. Students discuss best practice examples and analyze and visit properties to meet industry leaders. |
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| Back to course list |
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| PRMT 365 Commercial Property Appraisal - 3.00 credits |
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| This course focuses on the fundamental concepts of real estate appraisal with an emphasis on the process of valuing commercial property. The course covers the foundations of property valuation, data collection and analysis, and alternative approaches to estimating the value of commercial properties. |
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| Back to course list |
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| BACS 200 Foundation of Behavioral Health Care - 3.00 credits |
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| This course introduces the students to the historical and current contexts of program components that comprise community-based behavioral health systems. Topics include: work-force roles; regulatory policies and program practices; federal, state, and county program organizations; advocacy issues; and managed care systems issues. |
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| Back to course list |
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| CAT 360 Appl Organizational Research - 3.00 credits |
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| Applied Organizational Research. This course presents a systematic approach to managerial methods of conducting organizational research and analysis. Students will undergo the managerial research process of specifying the problem; translating the problem into specific research questions; designing the data collection and methodology; collecting, analyzing, and interpreting data; and reporting research results and recommendations. |
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| Back to course list |
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| CMGT 263 Understanding Construction Drawings - 3.00 credits |
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| This course examines a variety of construction documents, including drawings, details, graphic standards, sections, and quantities for competitive bidding and execution of projects. Both residential and commercial construction documents will be examined. |
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| Back to course list |
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| CRTV 302 Tools & Techniques in Creativity - 3.00 credits |
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| This hands-on course provides tools for enhancing creative strengths including role-play, simulation, brainstorming together with synectics, and creative problem solving. A second focus is the role of inspiration in how creativity, personal maturity, and spirituality inter-relate and how this interaction expands our repertoire of tools and techniques in creativity. |
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| Back to course list |
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| CRTV 303 Creativity in the Workplace - 3.00 credits |
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| This course focuses on how creative ideas happen and how they become innovations to reveal a set of principles for infusing creativity into every aspect of an organization. Examples from a wide range of settings demonstrate how to build systemic creativity at the individual, team, and leadership levels. |
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| Back to course list |
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| HSAD 316 Health Care across Cultures - 3.00 credits |
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| Living in a pluralistic society poses many challenges and opportunities. This course examines the impact of cultural upon health-care decision. Concepts such as health, illness, culture, ethnicity, will be analyzed. Traditional and alternative approaches to the delivery of health care will be addressed. |
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| Back to course list |
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| HSAD 323 Health Services and the Elderly - 3.00 credits |
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| This course covers a broad spectrum of health-care issues and concerns facing today's elderly, such as health-care coverage, living arrangements, acute and long-term-illness management, enhanced quality of life issues, and gender-specific health concerns. |
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| Back to course list |
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| INTR 200 History of Modern Architecture - 3.00 credits |
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| Covers development of modern architecture in the 19th and 20th centuries. Develops a vocabulary for discussing architecture; an understanding of how various factors affect design; and a familiarity with names, movements, and buildings that are part of historical development. |
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| Back to course list |
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| PHIL 323 Organizational Ethics - 3.00 credits |
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| This course focuses on the application of ethical theories and principles to organizational systems and decision-making. Emphasis will be placed on how ethical principles affect and are applied to organizational policy-making, leadership behavior, systems of communication, technology use, and other systems of organization. |
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| Back to course list |
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| PRMT 340 Managing & Marketing Retail Prop - 3.00 credits |
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| An introducation to managing and marketing retail property using shopping centers as the basis for discussion. Issues include leasing, tenant mix, tenant relations, advertising, and daily and long-term concerns. Mixed-use developments are featured and students review best practice examples and analyze and visit area shopping centers. |
|
| Back to course list |
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| PRMT 345 Managing & Marketing Housing for an Aging Pop - 3.00 credits |
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| This course covers the management and marketing of housing for later life starting with a market analysis. Students discover challenges to be overcome and opportunities available in this unique segment of the housing market. The course covers successful management and marketing strategies involving active adult communities and senior living facilities. |
|
| Back to course list |
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| PRMT 350 Affordable Housing Management - 3.00 credits |
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| An introduction to the challenges of managing affordable housing. Managing affordable housing requires the interaction of important players: legislators, government policymakers, citizen advocacy groups, and citizens/tenants. This course features presentations from industry leaders, visits to affordable developments, and completion of an analysis paper covering the development, marketing and management process. |
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| Back to course list |
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| PRMT 355 Student Housing Management - 3.00 credits |
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| This course focuses on the effective management of student housing. Successful student housing managers need to have specialized education in a variety of areas including federal laws, emergency management requirements, security and communications planning, marketing to the student population, town-gown relations and awareness of current cases and issues. |
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| Back to course list |
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| PRMT 356 Military Housing Management - 3.00 credits |
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| This course focuses on the effective management of military housing. The successful management of military housing requires specialized study in a variety of areas including federal laws, emergency management requirements, security and communications planning, military regulations, Department of Defense initiatives and regulations, and awareness of current cases and issues. |
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| Back to course list |
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| PRMT 360 Managing & Mkt Commercial Pro - 3.00 credits |
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| An introduction to managing and marketing commercial property using office buildings, warehouses, medical buildings, factories and industrial properties as the basis for discussion and analysis. Issues include maintenance, marketing, location analysis, lease provisions, risk management, leasehold improvements, and government and tax incentive programs. Students discuss best practice examples and analyze and visit properties to meet industry leaders. |
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| Back to course list |
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| PRMT 365 Commercial Property Appraisal - 3.00 credits |
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| This course focuses on the fundamental concepts of real estate appraisal with an emphasis on the process of valuing commercial property. The course covers the foundations of property valuation, data collection and analysis, and alternative approaches to estimating the value of commercial properties. |
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| Back to course list |
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| PRMT 399 Independent Study in Property Mgt - 1.00 to 6.00 credits |
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| Provides individual study or research in Property Management under faculty supervision. This course may be repeated for credit. |
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| Back to course list |
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| PRST 450 Creative Leadership for Professionals - 3.00 credits |
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| This course presents leadership as a collaborative focus for transforming change. Topics include the leadership crisis, differences between leadership and management, how leaders create and change culture, and ways in which leaders build creative, enduring organizations. In addition, the course is designed to help students develop their own leadership potential. |
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| Back to course list |
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| SOC 210 Race and Ethnic Relations - 3.00 credits |
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| Examines practical ongoing or proposed reforms for local, national, and global problems. Assesses realistic techniques for countering prejudice, tension, discrimination, and backlash. |
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| Back to course list |
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| SOC 240 Urban Sociology - 3.00 credits |
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| The main trends of theoretical and practical analysis of the family: its history, life cycle, and various aspects and elements, including the use of real-life family interviews. Three credit hours. Prerequisite: SOC 100. Offered Fall semester in odd numbered years; offered Fall semester in even numbered years. |
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| Back to course list |
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| ACCT 115 Financial Accounting Foundations - 4.00 credits |
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| Introduces preparation of the income statement and the balance sheet. Covers analysis and recording of business transactions and a detailed study of accounting for assets, liabilities, and equity. |
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| Back to course list |
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| BLAW 201 Business Law I - 4.00 credits |
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| Covers scope and classification of business law and the field of contracts. |
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| Back to course list |
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| FIN 301 Introduction to Finance - 4.00 credits |
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| Covers financial structure of a corporation, short-and long-term financial policies, sources and uses of capital funds, asset valuation, capital budgeting, and corporate growth. |
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| Back to course list |
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| MKTG 301 Introduction to Marketing Management - 4.00 credits |
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| Provides a conceptual and applications-oriented framework for marketing decision-making in a dynamic environment. Emphasizes satisfying target customers and achieving organizational objectives through skillful blending of strategies in product development, pricing, promotion, and distribution. |
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| Back to course list |
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| ORGB 300 Organizational Behavior - 4.00 credits |
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| Provides conceptual understanding of various principles of management and organizational processes and the opportunity for skill-building in the areas of individual, interpersonal, and intergroup organizational behaviors. This is a writing intensive course. |
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| Back to course list |
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| STAT 201 Introduction to Business Statistics - 4.00 credits |
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| This introductory first course in business statistics focuses on applications of data analysis and statistics to business and economics. Topics covered include descriptive statistics and graphical presentation, probability, statistical inference, and simple regression. Applications to a variety of business settings and economic analysis is covered through practical data analysis examples. |
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| Back to course list |
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| ENGL 101 Expository Writing and Reading - 3.00 credits |
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| Develops students' abilities to read and write expository academic discourse. Teaches students how to read with understanding; how to access print and technological sources; how to research, plan, draft, revise, and edit academic essays and reports. Requires students to write expository essay and to keep a journal to express their responses to material read and study in the course. |
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| Back to course list |
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| ENGL 102 Persuasive Writing and Reading - 3.00 credits |
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| Develops students' abilities to read and write persuasive academic discourse. Teaches students to think and read critically, to evaluate and use print and technological sources effectively, and to present a written argument effectively. Requires students to write persuasive essays and research papers and to keep a journal to express their responses to material read and studied in the course. |
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| Back to course list |
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| ENGL 103 Analytical Writing and Reading - 3.00 credits |
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| Develops students' skills in critical and analytical reading and writing through a study of literature. Teaches students techniques to help them understand and appreciate literature. Requires students to read, analyze, and write essays and research papers about selected works of poetry, drama, and fiction and to keep a journal to express their responses to the literature studied. |
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| Back to course list |
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| MATH 181 Mathematical Analysis I - 3.00 credits |
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| Covers set theory, coordinate systems and graphs, functions, linear programming (geometric approach), matrices and linear systems, and linear programming (algebraic approach). Required for architecture, business administration, and construction management students. Non-credit for engineering and science students. Fall, Winter. |
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| Back to course list |
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| MATH 182 Mathematical Analysis II - 3.00 credits |
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| Covers counting techniques, probability, statistics, and probability applications. Non-credit for engineering and science students. All terms. |
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| Back to course list |
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| MATH 183 Mathematical Analysis III - 3.00 credits |
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| Covers limits, rates of change, derivatives, applications of differentiation, exponential and logarithmic functions, integrals, techniques of integration, applications of integration. Non-credit for engineering and science students. All terms. |
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| Back to course list |
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| BIO 161 General Biology I - 3.00 credits |
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| A continuation of BIO 160. Topics include the endocrine, circulatory, digestive, respiratory, excretory, and reproductive systems. Four credit hours. Prerequisite: BIO 160. Offered as needed. Note: Registration for both the lecture (BIO 161) and the lab (BIO 161L) is required. |
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| Back to course list |
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| BIO 162 General Biology II - 3.00 credits |
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| Continues BIO 161. Covers the mechanics of heredity, including growth, differentiation, and development. Winter. |
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| Back to course list |
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| CHEM 161 General Chemistry I - 3.00 credits |
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| Covers atomic structure, stoichiometry, gases, valence theory, and thermochemistry. |
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| Back to course list |
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| CHEM 162 General Chemistry II - 3.00 credits |
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| Covers solutions, colligative properties, chemical equilibrium, and electrochemistry. Introduces organic chemistry. |
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| Back to course list |
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| PHYS 182 Applied Physics I - 3.00 credits |
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| Covers vectors; statics, kinematics, and classical dynamics, including Newton's laws, torque, projectile motion, and circular motion; work; power and energy; impulse and momentum; and rotation, in a non-calculus-based course. Fall. |
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| Back to course list |
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| PHYS 183 Applied Physics II - 3.00 credits |
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| Covers fluids; elasticity; vibration, including simple harmonic motion; sound waves and acoustics; thermodynamics of temperature; heat; thermal-expansion; phase change; and heat transfer, in a non-calculus-based course. Winter. |
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| Back to course list |
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| COM 111 Principles of Communication - 3.00 credits |
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| Explores the importance of communication in organizational settings. Includes assessment of appropriate modes of communication, including written, spoken, and electronic. |
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| Back to course list |
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| COM 230 Techniques of Speaking - 3.00 credits |
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| A workshop course in improving public speaking skills. Provides experience in speeches of explanation, persuasion, and argument. |
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| Back to course list |
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| COM 280 Public Relations - 3.00 credits |
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| The course focuses on the principles of public relations. It introduces students to theory and practice of PR taught in the context of real life material and situations. The course also covers main public relations techniques, tools, and types of publics. |
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| Back to course list |
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| COM 345 Intercultural Communication - 3.00 credits |
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| This course introduces students to the theory and practice of intercultural communication. Drawing from traditions in anthropology and communication, intercultural communication is the study of the effect of differing cultural norms and beliefs upon communication between speakers. Through a wide range of readings, journal writing assignments, and participative and experiential activities, students will develop both their understanding of and skills in inter-cultural communication. A final project and presentation draws together participative experiences and the readings and class discussions. |
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| Back to course list |
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| ANTH 101 Introduction to Cultural Diversity - 3.00 credits |
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| Examines the diversity that exists in human culture. Uses lectures, films, and discussions to examine and illustrate the relationship between humans and their social/cultural systems. |
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| Back to course list |
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| PSY 101 General Psychology I - 3.00 credits |
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| Students are introduced to the scientific study of human behavior. Special attention is given to the biological, psychological, and social processes underlying human behavior within the framework of modern psychological research. Offered fall and spring. 3 credits |
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| Back to course list |
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| SOC 101 Introduction to Sociology - 3.00 credits |
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| Examines principles underlying human interaction in simple technological societies, including learning and development of social roles; development and meaning of culture and social organizations; and special institutions in the society, such as the family, class structure, and power structure. |
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| Back to course list |
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| CAT 301 Project Management - 3.00 credits |
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| Project Management. This course offers instruction on design, appraisal, planning, and implementation of a project. It provides in-depth discussion and analysis of approaches to managing projects in both the public and private sectors. |
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| Back to course list |
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| CAT 302 Cust Service Theory & Practice - 3.00 credits |
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| Customer Service Theory and Practice. This course focuses on the theory of customer service and the practices that best in class companies apply to differentiate themselves from the competition. The course includes practical information and activities designed to teach students how to respond to customers, resolve problems, and provide quality customer service. |
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| Back to course list |
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| CAT 303 Client Relations Management - 3.00 credits |
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| Client Relations Management. This course introduces the skills that facilitate and enhance client relations management. Topics covered include building a trusting relationship, evaluating and managing expectations and needs, managing conflict, understanding the client's perspective, customer life cycle, consulting, serving public sector versus private sector clients, managing client relations managers, and ethical issues. |
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| Back to course list |
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| CMGT 262 Building Codes - 3.00 credits |
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| Familiarizes students with the content of the boca International Building Code (emphasizing the non-structural provisions), the purpose and intent of code requirements, and how to apply the code to structures and occupancies. Examines how the code is used as a tool in design and construction and prepares students for the advent of a single model building code planned for the nation. |
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| Back to course list |
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| CMGT 266 Building Systems I - 3.00 credits |
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| This course covers construction management and design concepts relating to heating, ventilation, and air conditioning systems and the integration of these systems into the building design and construction process. |
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| Back to course list |
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| CMGT 267 Building Systems II - 3.00 credits |
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| Continues CMGT 266. This course covers construction management concepts relating to electrical systems, wiring, lighting, signal and data systems, and transportation systems and the integration of these into the building design and construction process. |
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| Back to course list |
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| CMGT 468 Real Estate - 3.00 credits |
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| Overview of the development process including site selection, residential densities, market analysis and cash flow analysis. |
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| Back to course list |
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